TURNAROUND

Please note turnaround times for each product varies.
Laser only orders: 2 working days to dispatch, this may be less if the order is small and maybe longer if the order is large.
18mm only orders: around 2-3 working days to dispatch, this may be less for small orders or more for larger orders.
Mixed laser and 18mm orders such as fillable letters will take around 5 working days.
Printed items such as printed boxes and signs take 5 working days.
Hugs around 1-2 working days.

DURING SEASONAL TIMES SUCH AS THE BUILD UP TO CHRISTMAS AND EASTER/MOTHER'S DAY/FATHER'S DAY TIMESCALES WILL VARY AS WE GET BUSIER.

Please note we have 3 Departments, generic items go straight through to processing/cutting/packing. These are items that do not require any design work at all.

Personalised items wait in a design queue, once designed go through to processing in the departments required to complete the order starting with 18mm then lasered then finally printed.

As you can appreciate this may take time to go through each department as we are cutting/printing lots of orders all at the same time. We do process all orders as quickly as we can but please appreciate that there is a lot of work involved in each order with many different items.

Please note turnaround times for each product varies.
Laser only orders: 2 working days to dispatch, this may be less if the order is small and maybe longer if the order is large.
18mm only orders: around 2-3 working days to dispatch, this may be less for small orders or more for larger orders.
Mixed laser and 18mm orders such as fillable letters will take around 5 working days.
Printed items such as printed boxes and signs take 5 working days.
Hugs around 1-2 working days.

DURING SEASONAL TIMES SUCH AS THE BUILD UP TO CHRISTMAS AND EASTER/MOTHER'S DAY/FATHER'S DAY TIMESCALES WILL VARY AS WE GET BUSIER.

Please note we have 3 Departments, generic items go straight through to processing/cutting/packing. These are items that do not require any design work at all.

Personalised items wait in a design queue, once designed go through to processing in the departments required to complete the order starting with 18mm then lasered then finally printed.

As you can appreciate this may take time to go through each department as we are cutting/printing lots of orders all at the same time. We do process all orders as quickly as we can but please appreciate that there is a lot of work involved in each order with many different items.

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