TURNAROUND BEFORE DISPATCH ORDERS ARE AROUND 5 DAYS TO DISPATCH SOME WILL BE QUICKER SOME WILL BE LONGER DEPENDING ON WHAT YOU ORDER AND HOW BIG YOUR ORDER IS.
Please note we have 3 Departments, generic items go straight through to processing/cutting/packing. These are items that do not require any design work at all.
Personalised items wait in a design queue, once designed go through to processing in the departments required to complete the order starting with 18mm then lasered then finally printed.
As you can appreciate this may take time to go through each department as we are cutting/printing lots of orders all at the same time. We do process all orders as quickly as we can but please appreciate that there is a lot of work involved in each order with many different items.